Taking Action




Do these stories motivate you to take action?
We are here to help you get started.
Identify a problem on your campus
The easiest way to get started is to pick up a piece of paper and make a list of everything on your campus that annoys you, frustrates you or makes you uncomfortable. Don't edit while you write, just keep going till you feel everything is written down.
Once you are done with the list, take a moment and read it again and try to classify everything you have listed into 3-4 categories, based on any of these parameters:
- The number of people (you think) this problem affects - so you could have small, medium and large brackets
- The severity of the problem - how bad is the effect of these problems? Categorize them into levels based on severity
- The source of the problem- is it institutional? Community based?
- If there have been any efforts at all to address the problem, and if so, at what level.
Once you have done this exercise, spend some time reflecting on which category of problems, or which specific problem statement speaks the loudest to you. Which of these is more closely associated with your life and lived reality? Which of these do you think needs to be addressed the most urgently?
If you are comfortable, you could speak to some of your fellow students post this exercise, and compare your list of problems to theirs, or ask them if a given problem affects them. If you are not ready to ask around yet, you can move on to the next step and we will speak about validation later.
What problem or category of problems have you chosen to solve? Let us know here
Figure out the root cause(s) of the problem
Now that you have picked a broad problem, think of the causes of the problem - ask questions that get you to the barebones:
- Where and when did you first notice this problem?
- Where (within the campus-physical or social space) is this problem most prominent?
- Who do you think are the people most affected by it? (picking a problem that directly impacts you or the people closest to you would make it easy for you to delve deeper; but on the flip-side you will learn a lot by attempting to understand a problem that doesn’t directly affect you)
- Why do you think this problem exists? What might be the cause of this? (list down all possible causes that come to your mind)
Now speak to at least 5-10 people who you think are affected by this problem - figure out if the problem affects them as much as you think it does. Ask them what the biggest pain point due to this problem is.
If the people you speak to tell you that they indeed face this problem, dig deeper and ask them the other questions you already answered and determine whether their responses fit with your initial assumptions.
If they do, you are all set to move to step 3. If they don’t (which is a good sign at such an early stage, you don’t want to build a solution and then figure that the problem didn’t exist for the people you associated with the problem) - then there are two possible pathways:
- Identify the people who are actually affected by this problem by speaking to more people from different backgrounds and holding varying experiences.
- Go back to step 1 and identify another problem; the 5-10 people you speak to will definitely list out other more serious problems they have, so that could be a good starting point. If that doesn’t come naturally to you, you could always make it a part of your questionnaire based on how conversations flow.
Brainstorm solutions and potential stakeholders to be involved in creating solutions
Now that you know what the problem is, who it affects, and what the consequences of this problem are, you can start brainstorming potential solutions.
Take 25-30 minutes and jot down every possible way you can think of to solve this problem - don’t worry about the feasibility or any other factor, have fun cooking up these solutions. Once you are done with brainstorming, take a break of 10-15 minutes (or more if you want) and come back to these solutions.
Now start ranking them based on feasibility and impact (your personal assessment of these, don’t worry about getting it right the first time). Now identify the top 3 solutions from your list and take it to your target users (i.e. the 5-10 people you spoke to in step 2, and maybe more). Ask them what they think of the solution - be open to radically honest feedback, you will be surprised by their perspectives.
If you feel that none of the 3 solutions would work after speaking to users, go back to brainstorming and come up with new solutions, and bounce them off your users again.
If your users believe that at least one of the solutions would work, that’s great! Now iterate these solutions based on their feedback and work it out in a bit more detail - figure out what the easiest way is to test your solution with a small group of people. What are the resources you need (a room, a laptop to build an app, lots of chairs - it could be anything)? Make a list and figure out how to procure them. Minimize expenses as much as possible, don’t buy something if you can borrow it from your friend.
Connect with people who are also passionate about solving this problem
Looking for the right people to work with can be a task that demands effort. All the members of a team should agree to work towards a common goal. The coming together of a team can happen through as simple a process as having conversations. Put yourself out there, connect with people. The motive is to enjoy yourself while working on something you are passionate about, and forming bonds and friendships is an important part of the same.
However, be wary of choosing people who only hold similar thought or come from similar backgrounds- such a team often misses out on constructive feedback that is crucial for the holistic development of a project.
There are many ways in which you can work on building a team. First, it is important to identify what your project demands.
- How many people would be required?
- What are the skill sets they must have?
- What would be the approximate duration they would be required to associate with the project?
- Is there any qualification they must have? (taking a particular course, coming from a certain field of study)
Answer these questions for your own understanding, but don’t let them limit you. If you find someone who doesn’t meet your criteria but you still feel would be a good fit, go ahead and welcome them.
You can start having conversations/ talk about your project on campus/ put up flyers/ send out google forms to invite interest. How the initial team comes together is important, as the decisions made in this phase would set the stage for your future progress. However, it is also essential to have an open mind as social impact spaces are very dynamic and it is likely that you will witness a lot of people come and go over the course of the project. What matters is valuing each person’s contribution to the project, and continuing to move forward.
Test your solution and get feedback
After creating the framework of your project, it is very important to go for beta testing before attempting to implement it on a larger scale. This basically entails inviting small groups of volunteers to test out your intervention. A lot of crucial feedback comes in during this phase, as different people would have different experiences with the project based on how they are placed. We recommend carrying out the testing in a phased manner- implement the feedback from one round of testing before moving on to the next round, with a different set of volunteers.
It is not necessary to implement each and every feedback received, but it is necessary to consider it and consider its implications for the project. Also, implementation of the feedback should be a team decision, taken unanimously, or through voting. Even when the intervention is implemented on a larger scale, it is important to always have space for feedback, so that the project can keep evolving, moving forward.